Analysis of quality-of-service in a wide-area interactive distance learning system

Interactive distance learning (IDL) is an evolving paradigm of instruction and learning that attempts to overcome both distance and time constraints found in traditional classroom learning. The electronic classrooms at two sites of the University of Oslo and two further sites in Norway overcome separations in space by exchanging digital audio, video, and whiteboard information via the Norwegian academic ATM-based network “Supernett II”. The electronic classrooms are used since 1993 for teaching graduate level courses. This paper presents measurements and analysis results of transport, application, and user level Quality-of-Service (QoS) of the electronic classrooms. We describe our general experiences with this system for synchronous IDL. The lessons learned represent the motivation for the ongoing extension to support asynchronous IDL by a multimedia database system (MMDBS) to manage all data used and generated in the electronic classrooms.